Effective Date: May 1, 2026

We want you to be happy with your order. If you have a question or concern, please contact us directly at hello@reedsbees.com and we will do our best to assist you.

FINAL SALE

Due to the nature of our bath and body products, all sales are final. We do not offer returns, exchanges, or refunds once an order has been placed.

DAMAGED OR DEFECTIVE ITEMS

We only replace items if they arrive damaged or defective.

If your order arrives damaged or defective, please contact us at hello@reedsbees.com within 24 hours of package delivery. Please include your order information and clear photos of the damaged or defective item.

Replacement requests submitted without photo documentation may be rejected.

If the same item is still available, we will make every effort to replace it with the same product. If the item is out of stock, we may offer a similar replacement item when appropriate.

Please note that we are a small business, and it may take up to 3–5 business days for us to respond to your inquiry.

SHIPPING ISSUES

Once an order leaves our business and is in the possession of the shipping carrier, we cannot guarantee that it will not be delayed, lost, or damaged in transit.

We are not responsible for replacing items lost or delayed by the shipping carrier at our business’s expense.

If you would like added protection for your shipment, please consider selecting a trackable shipping service or purchasing shipping insurance when available.

CONTACT INFORMATION

Questions about returns, refunds, damaged items, or defective items may be sent to:

Reed’s Bees
PO Box 282
Quinter, KS 67752

Email: hello@reedsbees.com